Return Shipping: Customer is responsible for return shipping charges, unless the item is confirmed defective. If any product is found to be defective, Integris Equipment will promptly exchange and send a return label or UPS call tag for the return.

Most orders ship ground at a fixed rate. For expedited shipping or shipping discounts for large quantity orders please call or email for quote.

If you would like us to use your company's shipping account please include the necessary information in the order notes on the cart page.

Great replacement battery!, it even has an expiration on it so that I know when to change it in 5 years. Last ones I purchased from another seller was garbage.

On our website we accept Paypal & all major credit & debit cards. For alternative payment methods and for large orders please contact our sales team via email or phone:

If you are unable to complete the above request please contact us using the below link, providing a screenshot of your experience.

Refused Shipment: All refused shipments, without prior approval, will be subject to a 25% restock fee. The customer will be responsible for return shipping charges.

Special Ordered Items: All items that are special ordered are non-returnable. This will pertain to items with special color, size or alteration. Integris Equipment will not be held responsible for items ordered with a special color not meeting customer requirement.

We remain committed to protecting public health, by implementing, social distancing, safety, and sanitization efforts in our facilities.

All COVID-19 related product orders are non-cancellable and non-returnable. Scroll down to see COVID-19 Return Policy. Our standard return policy for most products is 21 days from the ship date, however Integris Medical has over thousands of items featured on the website. The return policy for each product may vary.

All COVID-19 related product orders are non-cancellable and non-returnable. We recognize that you have many options for purchasing and remain firmly committed to providing high quality products and distribution solutions. Integris Equipment will continue to strive to earn your business every day. Thank you for your continued support to small businesses during these trying times.

For international orders please call or email to set up your shipping rates. You can add products to your basket and send us a request to quote.

As always, if you have any questions about shipping or otherwise, please give us a call at 1 (888) 228-7564 Mon-Fri 8am-5pm EST, or shoot us an email anytime: sales@integrisequipment.com.

To better serve our customer and minimize excess ordering of products, the following policy changes have been instituted until further notice:

RMA (Return Material Authorization): An RMA number is required on all returns. Call us for an RMA number and instructions on how and where to return your order. All returns without an RMA number are subject to our 21 day return policy and may not be honored. If the return is honored, a 25% restock fee may be applied. If the return is not honored the item will be returned to the customer at their expense.Defective Items: All defective items must be confirmed defective with the factory, if found defective a replacement will be sent or an RMA issued for return.