Willow Pumps offers a full design and installation service for all types of pump stations in Folkestone. Whether you require a GRP package pump station or a water authority adoptable pump station, we can design a system that is reliable, durable, and cost-effective.

Our engineers can spot any issues that could lead to problems in the future and we can bring these to your attention. We carry out a series of careful checks and testing in line with manufacturers’ guidelines. As well as interim maintenance, we can provide annual in-depth checks, which include lifting the pumps and strip down on site.

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If a product is deemed to be of faulty manufacture Q4 reserves the right to either refund the purchase price or replace or repair the product and excludes any claim for consequential loss or damage.

The warranty is for the original purchaser of the product and is non transferable, proof of purchases must be shown for any claim under the warranty.

Our team of pump station engineers has over 30 years of experience and our end-to-end solutions mean that whatever you need, we can take care of it.

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For all pump station services in Folkestone, our team of specialists can be reached on 01634 201 111 or via email at service@willowpumps.co.uk

Our team is on call 24/7 and we have the necessary resources and equipment to get your pump station back up and running. Our field engineers carry a wide range of parts, so in the vast majority of cases, we can fix your pump on our first visit.

The warranty applies to an original installation in accordance to suppliers fitting instructions and does not cover previously installed products (showroom displays etc) or products that have been moved from their original installation position for any reason.

We offer no charge for pump station design when we are installing the station. Different pump stations are needed in different locations and we can advise you about the correct solutions to fulfil your pump station needs.

After time, parts of your pump station may need to be restored or replaced. Assets are subject to raw sewage, oil, and stormwater and this can lead to corrosion.

With multiple depots across the UK, we provide a nationwide pump design, installation and maintenance services from Kent to Yorkshire to Devon.

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The warranty applies to Q4 catalogue products purchased for domestic purposes only for a period of 10 years from the date of delivery by Q4 to the retailer/merchant.

The warranty applies only to the product itself and any liability on behalf of Q4 is limited to the cost of the product.

Our wastewater servicing and emptying services are available to domestic and business owners with septic tanks and cesspits in Folkestone. Every sewage treatment plant is unique and will require servicing and need to be emptied at different intervals.

The finish on powder coated and pvd products are guaranteed for 2 years due to potential corrosion from hard water and limescale.

During any routine maintenance checks, our engineers will be able to advise you of any necessary refurbishments. This will always save you money in the long run and you can have peace of mind that you are much less likely to suffer from pump station failure.

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When you first enquire, we will ask for information relating to the type and size of development that the pump station will serve, as well as the distance or heights between the suggested pump station location and where the rising well will terminate.

Every year our team carried out hundreds of supply and installation projects and thousands of pump station servicing and maintenance visits. Read our blog: Working together for a complete ‘water in, waste out’ solution.

Claims under this warranty should be directed initially through your retailer or merchant supplier with whom you originally purchased the product.

We will carry out all servicing in line with recommendations from the manufacturer. Your sewage treatment plant is in safe hands with our expert team of engineers.

Willow Pumps can design and fit cold water booster sets to increase the volume and pressure of water flow in premises across Folkestone. These systems provide the extra boost your water needs to get to the desired levels.

Do you have a problem with your pumps? Then call us now! At Willow Pumps, we are equipped to repair and refurbish all types of pump stations in Folkestone. We can fix all minor or major faults quickly and efficiently.

Willow Pumps are the premier company for pump, drainage, and clean and wastewater services throughout Folkestone, Hythe, or Sandgate. Whether you are looking for a comprehensive pump station maintenance plan or would like a GRP package pump station designed and installed, we can complete the job for you.

Existing Q4 customers can use the portal/app. Get in touch for your registration details and password and download the app.

The warranty applies only to manufacturing or material defects and does not apply to: normal wear and tear, accidental damage, inappropriate use (including inappropriate cleaning) or other events outside the manufactures control.

Whether you need design and installation or advice regarding maintenance, we can help. We also provide all water hygiene management services so you remain HSE compliant and current with all your water safety responsibilities.

Toilet seats, shower seals, hinges and rollers on enclosures are excluded from the 10 Year Warranty. Due to the nature of moving parts and the variety of their use we cannot warrant these items beyond 12 months.

Your warranty on wood products will be deemed void if there is not sufficient ventilation in the room, any wood products modified or cut will not be covered for future water ingress.

We endeavour to provide what our customers need at the right time and have access to a large fleet of tankers located across 50 UK depots. In 2019, we joined forces with the Franchise Brands Group, giving us more expertise than ever as close partners of Metro Rod and Metro Plumb. In 2020, we started providing customers with full designs for wastewater and freshwater systems.

If you would like samples of the finishes for our Zaneti Furniture ranges, please phone us on 0845 500 40 10 or get in touch using the contact form.

Maintaining your pump station is a crucial part of ensuring it runs correctly and that its efficiency is maximised. Having invested in your pump station, regular servicing will boost its longevity.

Here at Willow Pumps, we take great pride in developing long-lasting relationships with our clients throughout Hythe, Folkestone, or Seabrook. We provide services across a range of industries including construction, education, healthcare, retail, hospitality, and more.

Wear and tear and the harsh environment can mean your pump station is running less efficiently than it should. This may lead to unexpected breakdowns that can be expensive.

Whether you need a simple pump station for residential premises or a treatment plant for large commercial premises, we have the knowledge and experience to help.