Undamaged products may be returned for a full refund for any reason within 30 days of the delivery date. Once the returned item arrives back in Awol Vision’s warehouse 16 Technology Dr, Suite 133, Irvine, CA 92618 for inspection, the refund process will begin.

For products like projectors, screens, and accessories, the shipping fee is as follows:Australia: $150 for standard shipping and delivery time is 6-18 business days.Canada: $150 for standard shipping and delivery time is 6-10 business days.EU & UK: $100 for standard shipping and delivery time is 6-18 business days.Hong Kong & Macao SAR: Free standard shipping and delivery time is 6-18 days.

For products like Smart cabinet and  Vanish Rollable Laser TV, the shipping fee is from $150-$500 depending on the size and the style. The delivery time is 90 days after the order is processed.

Elevation Technology Partners (AWOL Vision) warrants our products to be free from defects in workmanship and materials, under normal residential or commercial use and conditions, for a period as listed below.Laser TV / Projectors/Screens: 1-year limited warranty & 1-year free extended warranty (total 2-year warranty)Smart Cabinets: 5 years on the cabinet; 2 years on mechanical and electrical componentsAccessories: 1-year limited warranty

For products like projectors, screens and accessories, it is free standard shipment and the delivery time is  3-4 business days after the order is processed.

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AWOL guarantees that we will refund you the difference if you find a lower price from us within 30 days of your purchase.