General warranty for Hillrom parts is 1 year coverage for all parts and accessories. Other warranties may apply according to product purchased.

Welch Allyn parts carry a 90-day warranty for functional defects only. No warranty and/or credit or returns are accepted on any opened electronic components.

Should Hillrom ship products in error, Hillrom shall arrange and pay for return shipment of the products without a restocking fee provided.

More than just paper, Navigator Universal features a silky-smooth surface that delivers a range of benefits. It eliminates almost all problems with paper jams in printers, saving you time digging around to clear a jam, and it reduces abrasion on printer rollers for longer-lasting equipment. Toner adheres better to this paper, providing crisper, darker text and reducing waste toner. Not only is this paper of high quality, it is also highly sustainable.

We accept returns within 30-days from the date of purchase and most of our parts come with a 1-year warranty. For more details check the page for your specific part.

If you have a specific question that relates to an order or need to speak to a member of our customer services team urgently, please follow this link to our contact section.