Unfortunately, we do not offer renting of parts. Our main business is not repairing parts, but we are always willing to help our customers. Therefore, in case you need a repair, you can always check with us. We might have a partner who can assist.

Sometimes we are selling our parts on ‘exchange’, which means that we can offer you a better price if you ship the defective part to our facilities. We will specify when quoting you.

We offer both new and high-quality used medical imaging parts and if you have a request for a part not in stock, we also source on demand. Our experienced parts department has a large and reliable network.

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You are welcome to contact us with any requests or questions. Simply fill in the form and we will get back to you within two working days.

We do ship parts worldwide and we can arrange packing and shipping for you. The cost will vary depending on the size of the part and the destination; therefore, we will specify the costs case by case.

We work with different couriers, always choosing the most appropriate depending on the destination. However, we prefer to use DHL and TNT. If you wish that we use a specific one, you just let us know when placing your order.

Deadline for orders with parts that are on stock and can be shipped out the same day: 16:00. For orders through OEMs 15:00.

The main details we need to provide the best support will be a part number, a brief description of the part and the model name of the system the part is needed for. It would be great if you can also forward a picture of the part. You can send all these details to parts@lbnmedical, and our parts team will make sure to reply as soon as possible.

Of course, if it should happen that you have an issue with any of the parts, we have sold to you, please let us know as soon as possible in order for us to support you with a solution. We will need a brief description of the problem and images or small videos documenting the issue will be also appreciated. Depending on the case, we should be able to send you a replacement part. In case there is no replacement part available, and the claim is approved, we will proceed with a refund.

Yes we sell our parts with warranty. The parts from our stock are usually sold with a 30 days warranty. The ones we are sourcing are sold with different warranties, we always specify it when we send you the quote.

In 2022, LBN Medical was acquired by DirectMed Imaging, the largest diagnostic imaging parts supplier, which now gives us access to additional 100.000 parts from our US inventory.

LBN Medical offers a wide range of medical imaging spare parts. We offer parts from all the major brands, including Siemens, Philips, Canon, GE, and more. Furthermore, our large stock holds parts for all medical imaging modalities, such as ultrasound machine parts, MRI spare parts, CT scanner spare parts, and more.

Our warehouse set-up prioritizes parts turnaround same day. Furthermore we have a skilled packaging team who ensures professional packaging for safe transport. We know that this is important to avoid transport damages.

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We always inspect the parts before shipment, making sure they are all in the best condition. Afterwards, our warehouse team ensures the best packing option depending on the dimensions, weight, and features of the part.

This guide to CT scanners provides an overview of the many things to consider when you are looking to purchase a used CT scanner.

This guide to ultrasound machines offers an extensive overview of the many things you can consider when you are looking to buy an ultrasound.

Contact us and we will be happy to help you find the medical spare parts you need, regardless of whether it is ultrasound machine parts, CT scanner spare parts, C-arm machine parts, Cath lab parts, MRI spare parts, mammography machine parts, ultrasound probes, or something else.

That depends. If the part is ready to ship and you have payment terms with us, we can have it shipped out the same day. If you don’t have payment terms, we will need to receive the payment first. In case we need to source the part externally, it will depend on the location of the part, but usually it takes 1-3 days.

If you order a part and afterwards you realize you don’t need it, you should notify us as soon as possible (maximum 1 week after receiving the part). Most probably you will be able to return it in exchange for a restock fee.

If you prefer to pay using your credit card, there will be an additional fee of 4%. If the payment is done via Paypal, the fee will be 7%.