Our products come with a 12 month warranty. To be eligible to return your faulty product/s you must notify our returns department in writing with a detailed fault report for testing and advise the invoice number/order number from which the item was originally purchased.  Where possible please return in original packaging including any manuals, power supplys and drivers etc.

A PCA, on the other hand, allows marketers to bring their data together with their partners for joint analysis in a privacy-preserving way, gain critical insights, measure, and optimize — without having to access personal identifiers.

Once your item/s have been received, assessed and booked in under the assigned RMA number we will issue a credit on your account within 7 working days and a copy will be emailed across to you.

It is vital that you order and use the correct power supply to avoid inconvenience or damage your product. Polarity, voltage, AC/DC and DC plug type vary between models. You should only use an original PSU supplied by DrayTek; The usage of any unapproved 3rd party power supply which has not undergone our rigourous safety and operational testing and will invalidate your warranty and may permanently damage your product.

The business logic running on the mutual dataset within the Privacy Cloud is the secret sauce that generates the privacy-preserving Insights for the involved parties.

A PCA allows companies to collaborate by safely bringing their data together — in order to slice and dice their campaigns’ data and gain critical decision-making insights, all without sharing individual user-level data with each other.

Your items will be tested by our returns department. If a fault is found the item will be replaced FOC within 7 days of receipt to the delivery address supplied. If we no longer stock the item you will be credited in full. If no fault is found we will supply you with a returns rejection notice and return the goods to you within 7 days from testing.

You will be responsible for paying for you own shipping costs for returning your item. We will only arrange collection of goods that have been sent in error by Cables Direct Ltd. However if you are not able to arrange shipping yourself we can deduct the cost of collection from your credit note.

Marketers can then leverage a wide range of measurement technologies within the Data Clean Room environment — in order to maximize the impact of their generated insights. These should include:

To be eligible for a return you must notify our returns department in writing with the reason for your return advising the invoice number/order number from which the item was originally purchased. All non faulty item/s must be unused and in the same condition in which you received them. Your item/s must be in their original packaging and all manuals, power supply’s, drivers etc must be included. These returns will incur a handling charge, of which, will be confirmed by our returns department once your RMA request has been reviewed.

A Privacy Cloud Application (PCA) enables brands and their partners to share and analyze data using a secure platform. The purpose of a PCA is to support ecosystem collaboration despite limited access to user-level data, and enhance end-users experience while preserving their privacy in full.

PCAs allow marketers to create exceptional customer experiences based on various data sources, enhanced modeling, and advanced analytics — without compromising consumer privacy.

You can use our form to advise us of your returns RMA Form, please fill in all details and email over to our returns department at:- returns@cablesdirect.co.uk All queries will be dealt with within 48 hours.

If you have made a purchase by debit/credit card (or other method of payment) and wish to return your item/s the above terms still apply but upon a credit being issued to your account a refund will be made against your original method of payment within 7 working days after your credit note has been raised.

Platforms, ad-networks, tech partners, and app developers are able to define their own PCA, their own business logic, compliance, and data governance — and then apply it to their Data Clean Room of choice.

Cables Direct Ltd Registered office Unit C, Heage Road Industrial Estate, Ripley, Derbyshire, DE5 3GH, Registered in GBCompany Registration Number 2819039 VAT no. 616702356

We only accept returns that have been authorised for return by our returns department and are clearly marked with a Cables Direct RMA number.

The key objective of a PCA is simple, really — and that is to maintain the level of customer experience that’s currently enabled by the use of various identifiers, without risking consumer privacy.