Coxreels offers a range of spring-driven hose, cord, and cable reels that feature a unique enclosed design for maximum protection and easy access.

Make sure that the camera can get a stable WiFi signal, it is recommended to be above 75%. An unstable WiFi signal may affect the camera motion detection and not alarm.

Confirm if the messages triggered by the previous alarm have not been viewed. The messages triggered by subsequent alarms are repeatedly superimposed, which will mistakenly trigger the alarm multiple times.

Let’s see the entire process from PIR motion detection triggering the alarm to mobile phone receiving notification, as shown in the image below:

Yes, Coxreels offers a range of customization options for its products, including size, material, and finish. They also offer fully custom designs to meet specific customer needs.

Check the CloudEdge settings to see if the app is resident in the background (there is a small app icon in the status bar of the phone).

Check the information notification permission setting of the App CloudEdge, whether the information notification permission of the App is allowed;

These heavy-duty hose, cord, and cable reels are powered by a high-torque motor and designed for demanding industrial applications. They are available in multiple configurations and sizes.

Confirm that the notification push permission of the APP in the mobile phone settings is turned on and whether all the mobile alarm settings in the APP are turned on.

Motion detection is one of the basic but important features of home security cameras. The alarms will be triggered once there is anything suspicious. However, problems related to motion detection alarms are also very probable and include motion detection not triggering the alarms, notification not working on mobile phones, and motion detection triggering false alarms frequently. We summarize the 5 common problems with motion detection alarms, along with the easy-fix solutions.

Yes, all Coxreels products come with a limited lifetime warranty. This covers defects in materials and workmanship under normal use and service.

You need to enable the permission of the app to receive push messages. When you download and log in to the APP for the first time, a pop-up window will prompt you to enable this permission. If you choose to not enable it, you need to enter the phone system settings – notifications – find the APP and enable the notification permission.

Check the information notification settings of the mobile phone system for the App, including message push and notification settings: Go to “settings”, then select the CloudEdge app, choose notifications, enable “advertisements allow notifications” and “Cloudedge allows notifications”, and other related Cloudedge notification behaviors should be enabled ;

Confirm whether there is any movement of people or animals within the range that the camera can capture, or whether there is a change in the temperature of the environment where the camera is located.

Coxreels can design and manufacture custom hose, cord, and cable reels to meet specific customer needs. Custom options include size, material, and finish.

Reelcraft is another leading manufacturer of industrial-grade hose and cord reels. They offer a wide range of products for a variety of industries, including aviation, firefighting, and mining.

Coxreels is a leading manufacturer of industrial-grade hose, cord, and cable reels. The company offers a diverse range of innovative, high-quality products designed to meet the needs of a broad customer base.

In general, the alarm message will have a 5-30 seconds delay depending on the network status. The network environment includes the Internet network quality and the WiFi quality of the camera. You need to confirm whether the WiFi connection is stable. You can temporarily place the camera near the router to check by the installation guide.

Cox Hose Reels is a smaller, more specialized brand that focuses exclusively on high-quality hose reels. They offer a range of products for industries such as construction, agriculture, and transportation.

The app optimization settings of the mobile phone system need to allow the app to be resident in the background (the mobile phone status bar has a small app icon);

Lead times vary depending on the product and customization options. However, most Coxreels products are typically available to ship within 1-2 weeks.

If the server is abnormal, the router will not be able to receive the instructions sent by the server, so it will not be able to establish signal transmission with a mobile phone, resulting in no alarm for motion detection.

Ideal for jobs that require manual winding, these reels are available in a wide range of sizes and configurations to suit any application.

Coxreels products are used in a wide range of industries, including agriculture, aviation, construction, firefighting, mining, and transportation.

Secondly, make sure your mobile phone has a good network connection. We recommend you to update the app to the latest version. You can also test on another phone of a different brand.

Some potential environmental temperature changes may cause false alarms, such as water on the ground after rain, exterior AC units, heat source machines, and shaking leaves can cause PIR false alarms. You should avoid these types of areas & objects. You can turn on the humanoid filter.Here are some corresponding solutions:

Coxreels offers a range of welding reels designed specifically for welding applications, including oxy/acetylene and TIG welding.

Confirm whether the alarm interval is set (the interval can be turned off), whether humanoid detection is enabled (after humanoid detection is turned on, the non-human information records will be filtered but not alarmed), and whether the motion detection sensitivity should be appropriately increased.

When the network quality is good, the alarm notification will be actively pushed by Apple, Google GMS, Huawei HMS, and the background App. It is best if the WiFi strength is above 85% so that the router can successfully transmit the message to the mobile phone. If the push mechanism fails to push the message, the mobile phone cannot receive the message command, which will cause the motion detection to not alarm.

If the motion detection doesn’t trigger the alarm, your camera isn’t able to detect motion. Here are some helpful tips below.

Under normal circumstances, when an abnormality is detected, a message will appear in the notification bar of the mobile phone. Whether there is a sound or vibration depends on the settings of the mobile phone.