Place the original package into a shipping carton. Include invoice and specify reason for the return. If defective, please specify the defect. Clearly write the RMA number on shipping carton to prevent refusal. Do not place stickers or shipping labels on the original manufacturer’s package. Use the returns label on the backside of your delivery note.

Shipping costs for all returns are non-refundable. You are responsible for arranging the shipping costs to return your items.

Request an RMA number from Noble Customer Services on 1-800-864-7675 or email sales@noblegift.com RMA numbers are valid for 30 calendar days only.

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Please note: - Your parcel is your responsibility until it reaches us. We cannot accept liability for lost or damaged goods in transit.

Due to the global crisis, Noble Gift Packaging has stepped in by selling sanitary supplies. Please note that these products are not eligible for returns due to hygienic purposes. Thank you for the understanding!

We accept returns on special orders if there is a manufacturing error or product defect. We cannot accept returns of special orders for any other reasons because they are not standard items. They are personalized items hence they are not eligible for resale by Noble.

If you have any questions about returns or refunds, please don’t hesitate to contact our customer service department on 1-800-864-7675

Where reasonable care has not been taken with any items, we reserve the right to decide whether to issue a refund, or alternatively to issue a part refund (less any amounts due by way of compensation to either repair the goods or cover losses).

Choose any shipping carrier and pay the shipping cost. A recorded delivery service is recommended and remember to keep proof of postage.

If we approve your case for a refund, we will return your payment to the same payment method/credit card used to make the purchase.

Defective merchandise will be accepted back for credit or exchange only if claimed within 30 days of receipt of shipment. A return authorization number must be obtained through our customer service department before returning any goods. A 15% restocking fee may be applied to merchandise returned.