Drive cardFuelcard

If your card is malfunctioning, you must return it to DVA along with a fully filled in application form. Before applying you should check that it is your card that is not working properly.

To change the details, for example name/ address on your card, you need to fill in a digital tachograph driver card application D777 (NI).

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Drive Cardapplication

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

If you make an application for a replacement and then find the original, you must return it to DVA with a covering letter explaining why it’s being returned. You are not entitled to hold more than one card at a time.

Drive cardeurope

You can only drive without a card if the one you previously have been issued with is lost, stolen, damaged or is malfunctioning. You can drive without a driver card for up to 15 calendar days, or longer if it is necessary for the vehicle to be returned to its premises, as long as you can prove that you could not use the card during this period.

During this time you must keep records by taking Vehicle Unit (VU) printouts, sign/ date and print your name on the back of them and retain them for inspection.

CitiDrive Card

Or, for lost or stolen cards, provided you do not have any changes to make to your personal details, you can apply by emailing dva@infrastructure-ni.gov.uk

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

You will not receive a reply. We will consider your feedback to help improve the site. Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

Drive cardfuel stations

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

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A fee is not normally needed. However, if you do not return your malfunctioning card with your application a fee of £19 is needed before a replacement can be processed.

If your digital tachograph card is lost, stolen, damaged or stopped working, report it to the Driver & Vehicle Agency (DVA) immediately and apply for a replacement card within seven days. If your card isn't working properly, you must return it to DVA with a fully filled in application form.

If you are stopped by the police or DVA enforcement officers you may be asked to produce these as evidence of the driving you have done.

If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.