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We understand that one size doesn’t fit all, which is why our approach is never prescriptive. We offer a tailored blend of options for each customer that can include guarantees around engineer attendance and parts delivery together with the highest levels of uptime. Each agreement is designed to get your equipment back into operation as soon as possible yet deliver great value for money.

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Our managed maintenance services can be delivered as a standalone contract or as part of a broader transformation solution designed to help you achieve peak performance in diagnostic imaging.

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We have the UK and Ireland’s largest stock of onshore diagnostic imaging spare parts. Our stock of pre-tested OEM spare parts, stored in our diagnostic imaging centre in Berkshire, has been carefully selected based on historical fault repair data to speed up the maintenance and repair process.

Our training facility includes operational MR, CT, fluoroscopy, X-ray and ultrasound systems for ongoing engineer training and spare parts testing. This ensures that the team are highly skilled in repair processes and that all our replacement parts are in full working order.

In our drive to improve the efficiency of our maintenance services, we reviewed the existing complex and time-consuming contracts that we had in place and replaced them with one from Ergéa. The results achieved so far have shown measurable cost savings for our maintenance cover whilst retaining a quality output.

We’ve seen how equipment faults can have significant consequences for patients, healthcare providers and the healthcare system as a whole.

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Our ISO13485-certificated multi-vendor approach to maintenance means you’ll experience exceptional service from our passionate, highly-trained engineers. Our team is trained to optimise equipment uptime and even extend the working life of critical diagnostic imaging equipment.

We can help you avoid problems by putting regular maintenance schedules in place, managing equipment malfunctions and providing backup equipment.

Learn how a modern approach to MES can help drive transformational change in healthcare organisations. Download our white paper.

With our experience in managed and clinical services in hospitals and our own clinics and outpatient centres across Europe, we know first-hand just how disruptive and challenging equipment downtime can be.

We provide ISO13485-certificated maintenance delivered by our in-house team of highly-trained engineers through a single contract so you can spend less time chasing suppliers and more time caring for your patients.