GE HealthCare’s e-commerce portal will give clinical engineering teams 24/7 access to more than 3,000 GE HealthCare equipment parts

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Service Shop enables healthcare technology management professionals to purchase spare parts for critical equipment safely and easily. Customers who are unable to repair equipment themselves can also purchase repair service solutions that are backed by warranty.

“We are proud to introduce innovative digital solutions that support both the delivery of high-quality healthcare and Saudi’s ambitious digital transformation strategy,” he added.

Saudi Arabia joins +30 countries around the world to offer GE HealthCare’s B2B e-commerce tool for clinical engineering professionals, improving productivity and efficiency for the healthcare community.

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Eyad Al Jurf, General Manager Services – Saudi Arabia, GE HealthCare, said: "The launch of Service Shop in Saudi Arabia couldn’t be timelier. We are committed to providing Saudi’s healthcare providers access to the best technology and the ability to ensure their equipment is operating efficiently, with minimal downtime. Ultimately, we want to help medical professionals focus on patient care by enabling timely access to parts and repair resources, where and when they need them.”

Registered customers can login to the portal and search by part number, equipment type, or keyword.  GE HealthCare equipment parts will be available across several different categories, ranging from anesthesia and Magnetic Resonance Imaging (MRI) to patient monitoring and X-ray. The portal will also allow online buyers to view daily deals, check parts availability instantly, and track delivery status.

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Service Shop is designed to address challenges that clinical engineering teams face in finding quality, compatible parts, and the importance of timeliness in ordering, installing, and maintaining them

RIYADH, Saudi Arabia: GE HealthCare today announced the launch of Service Shop in Saudi Arabia, https://services.gehealthcare.sa/gehcstorefront, an e-commerce portal for procuring parts that support the uptime of its medical devices. Hospitals and healthcare facilities registered to the portal will have 24x7 access to spare parts and on-demand access to GE HealthCare repair services. The Service Shop is an innovative online platform that caters to the needs of the healthcare sector.

GE HealthCare is a leading global medical technology, pharmaceutical diagnostics, and digital solutions innovator, dedicated to providing integrated solutions, services, and data analytics to make hospitals more efficient, clinicians more effective, therapies more precise, and patients healthier and happier. Serving patients and providers for more than 100 years, GE HealthCare is advancing personalized, connected, and compassionate care, while simplifying the patient’s journey across the care pathway. Together our Imaging, Ultrasound, Patient Care Solutions, and Pharmaceutical Diagnostics businesses help improve patient care from diagnosis, to therapy, to monitoring. We are a $18.3 billion business with 50,000 employees working to create a world where healthcare has no limits.

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