Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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Customer satisfaction is our top priority, and we rely on the competence and involvement of our employees to deliver the highest quality service.

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Grand Source Parts is an innovative company for trading and wholesaler for parts, bearing, special grease and related equipment, especially for Volvo, Komatsu, and Caterpillar parts.

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Exceptions / non-returnable itemsCertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants). We also do not accept returns for appliances, HVAC systems, paint, water heaters, hazardous materials, flammable liquids, or gases etc.. Please get in touch if you have questions or concerns about your specific item.

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Orders Over A Certain Weight Are Subject To Pallet Deliveries Which Could Be Subject To Higher Shipping Costs, However Shipping Speeds Remain The Same. Depending On Location.

-To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging.-To start a return, you can contact us at sabersales@sbcglobal.net or come in-store.

We have a 30-day return policy on most items. Some items do not qualify in the 30-day return policy. Please check the items description or specifications to determine its eligibility for a return.