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For additional information about your Medela rental and what to return etc, please click the relevant question below. If you can not find what you are looking for please contact our customer service team on 0161 776 0400 and we will be happy to help.

Place the pump, power cord and yellow bottle holder back into the grey carry case and then box up securely in the original cardboard box. (if you don’t have this, any box will do)

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Take the box to the nearest UPS Access Point requesting confirmation of delivery. They will arrange to send directly to us.

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If an error occurs you must contact our offices to discuss the matter, it may be resolved over the telephone, however if this cannot be resolved we will arrange an exchange of the pump as quickly as possible

We also have some rental agents spread throughout the country so please contact our offices on 0161 776 0400 for more information on these.

Explore the range of Valutest Urinalysis Strips offering a convenient and effective method for performing rapid and efficient urine tests in medical practices

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New to Williams, the ComfiHook is designed to safely rupture the amniotic membrane whilst minimizing the risk of injury to the foetus

For a downloadable copy of the Symphony quick instructions leaflet, please click below to download the pdf (0,5 MB): Download Symphony PLUS QuickCard

If you have any questions regarding this please contact Medela Customer Service on telephone number 01617760400 alternatively please email [email protected]

Please go to return pump to create and print a return label. (keep a copy of the tracking reference from your label eg 1ZEA43559196712584)

For all orders placed before 3pm Monday to Thursday we can offer a next day delivery service. Orders placed by 3pm on Friday will be delivered on Monday unless there is a bank holiday, in which case delivery will be Tuesday. Saturday can be selected for orders placed by 3pm on Friday at an additional cost.

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To download the full instructions for use in pdf (8 MB), click on the link below: Download Symphony PLUS Instructions for use

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You can see this by logging into your account. Please note - All  payments are made by recurring card payment, you may see a different date on your bank statement each month. This is due to the charges being made every thirty days and not monthly.

We know what mothers and babies need. This is why we have developed a breastpump, in partnership with the University of Western Australia, which imitates a baby's sucking motion: the Symphony.

Please ensure you check the standard collection time from your chosen UPS Access Point in order to avoid delays to the pump return, which may lead to your account being charged.

We are proud to continue expanding our ranges to help support your practice. Browse the new equipment available at Williams Medical now

For additional information about your Medela rental and what to return etc, please click the relevant question below. If you can not find what you are looking for please contact our customer service team on 0161 776 0400 and we will be happy to help.

You can log into your account or create an account if you checked out as a guest. You will also receive regular automated emails seven days before payment is due.