The Royal Children’s Hospital (RCH) acknowledges the traditional owners of the land on which the RCH is situated, the Wurundjeri people of the Kulin Nation, and we pay our respects to their Elders past and present.

The warranty is for the original purchaser of the product and is non transferable, proof of purchases must be shown for any claim under the warranty.

Toilet seats, shower seals, hinges and rollers on enclosures are excluded from the 10 Year Warranty. Due to the nature of moving parts and the variety of their use we cannot warrant these items beyond 12 months.

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Most patients are commenced on PCA in the recovery room. For other patients requiring PCA a referral needs to be made to CPMS by paging 5773 (24 hours) and completing an inpatient electronic referral. The referrer needs to ensure that the patient's primary consultant has approved of CPMS involvement.

The warranty applies to an original installation in accordance to suppliers fitting instructions and does not cover previously installed products (showroom displays etc) or products that have been moved from their original installation position for any reason.

This pain management guideline was written by the staff of the Children's Pain Management Service for the Royal Children's Hospital, Melbourne.

The Royal Children’s Hospital (RCH) acknowledges the traditional owners of the land on which the RCH is situated, the Wurundjeri people of the Kulin Nation, and we pay our respects to their Elders past and present.

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The warranty applies to Q4 catalogue products purchased for domestic purposes only for a period of 10 years from the date of delivery by Q4 to the retailer/merchant.

If you would like samples of the finishes for our Zaneti Furniture ranges, please phone us on 0845 500 40 10 or get in touch using the contact form.

If a product is deemed to be of faulty manufacture Q4 reserves the right to either refund the purchase price or replace or repair the product and excludes any claim for consequential loss or damage.

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The warranty applies only to the product itself and any liability on behalf of Q4 is limited to the cost of the product.

The warranty applies only to manufacturing or material defects and does not apply to: normal wear and tear, accidental damage, inappropriate use (including inappropriate cleaning) or other events outside the manufactures control.

The finish on powder coated and pvd products are guaranteed for 2 years due to potential corrosion from hard water and limescale.

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The Royal Children’s Hospital (RCH) acknowledges the traditional owners of the land on which the RCH is situated, the Wurundjeri people of the Kulin Nation, and we pay our respects to their Elders past and present.

ONLY CPMS and Anaesthesia staff may prescribe PCA. For safety reasons ONLY Recovery or CPMS staff may program the PCA infusion pumps.

The Royal Children’s Hospital (RCH) acknowledges the traditional owners of the land on which the RCH is situated, the Wurundjeri people of the Kulin Nation, and we pay our respects to their Elders past and present.

Claims under this warranty should be directed initially through your retailer or merchant supplier with whom you originally purchased the product.

Existing Q4 customers can use the portal/app. Get in touch for your registration details and password and download the app.

Your warranty on wood products will be deemed void if there is not sufficient ventilation in the room, any wood products modified or cut will not be covered for future water ingress.