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Choose a person to assist you with healthcare services by downloading an Appointment of Representative form or by calling 800-MEDICARE (800-633-4227), TTY: 877-486-2048 toll free, 24 hours a day, 7 days a week, and asking for a copy.
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Choose Self-Directed Services for more independence and control over your care. If you get certain long-Term Services and Supports, you’re able to hire and supervise your own personal assistance services attendant. Get more information on the Texas Health and Human Services website.
If your doctor isn’t in our plan, you can keep seeing him or her for up to 90 days after you join. You can keep your long-term services and supports providers for up to six months. This gives us time to bring your doctor, home care agency, or other long-term services and supports provider into the plan or we can help you find a new one.
You can also join our Enrollee Advisory Group. The Enrollee Advisory Group talks about your concerns with Wellpoint STAR+PLUS MMP representatives and tries to create solutions. Want to have a voice and tell us what you think? Join today. Call Member Services at 855-878-1784 (TTY: 711) Monday through Friday from 8 a.m. to 8 p.m. local time. The call is free.
We want you to share your thoughts. Is there something you like or dislike about our services? Do you have questions or need help with your benefits? Let us know.